Thank you for shopping with us. We value your satisfaction and strive to provide quality products. Please read our return and refund policy carefully before making a purchase.

Refunds
We do not offer refunds. All sales are final.

Returns
We accept returns only under the following conditions:

Damaged Products: If you receive a damaged or defective item, you must notify us within 3 days of delivery. The item must be returned in its original packaging and unused condition.

Size Exchange: If you ordered the wrong size, you may request an exchange within 3 days of delivery. Exchanges are only possible if the requested size is available.

Please Note:

No returns will be accepted for change of mind or preference.

To initiate a return, please contact our customer support team at petalandclayofficial@gmail.com or message us on Instagram (@petalandclay_) with your order details and photos of the issue.

Return shipping costs are the responsibility of the customer unless the item is confirmed as damaged upon arrival.

We reserve the right to refuse returns that do not meet our policy conditions.

If you have any questions, please contact us directly.